Or, even more questions to ask myself as I create at ITP.
Does the object or environment offer visual signals that instruct on how to use it or what to do?
As Norman describes, are the cues naturally intuitive (natural design)?
As you approach and assess the features or situation, what is the mental model that you formulate in your mind with respect to what you intend and what looks possible?
Can you identify any controls or required actions and see possible relationships between operating/acting on those and the outcomes?
If explicit instructions are posted, are they understandable, relatable, and if graphics are utilized, universal?
Is there some sensory feedback (visual, auditory, etc.) after an operation is performed?
Does that feedback match with your predictive mental model from earlier? Or does it change it in an unexpected delightful way? What did you learn and how you will proceed now?
Look back at those instructions. Are they necessary? Can they be coded into the physicality of the design (as we discussed in the first class)?
Can you determine the system that relates the visual signals, your intentions, the controls or actions required, the outcomes, and the feedback, and does that system feel natural?
Consider the nature of the situation in which interaction occurs and its impact on the user or participant. Will it be stressful, neutral, or positive? When anxious, people will focus and concentrate their attention in order to complete a task. In comparison without stress, people are more likely to expand their thought processes and think creatively.
Finally, in the use objects and interactive installations, are the gestures meaningful? Are the gestures new or relatable ones?
Is the interaction guided or open-ended? Is there an objective?
Is meaning in the interaction derived from the participant's presence (or closeness) or from their focus and attention?
If the interaction involves the entire body, does it include gestures and poses--or again, is it merely about presence?
Does the experience disrupt how we normally interact with an object or operate in a situation?
If there are measurements, do they really tell you what you want to know?
Does the interaction make the object come alive?
How much of the interaction is about the person and their input? Is the input deliberate? Can you learn about someone's personality through their input?
Is it fun?
Inspired by this week's readings:
The Design of Everyday Things, Chapter 1, by Donald A. Norman
Emotion & Design: Attractive Things Work Better by Donald A. Norman
Physical Computing’s Greatest Hits (and misses) by Tom Igoe